I specialize in crafting transformative user experiences across apps, systems, operational workflows, e-commerce, IoT, and websites. With design and technology, I tackle complex challenges to deliver intuitive solutions.
RECOGNITION
Webby, iF Design, GOOD Design, German Design Award
EXPERIENCE
UX Lead & Director positions Kettle, HUGE, Red Antler, Elephant, Decoded, Razorfish, Merkle, Sub Rosa, Grey, Deep Focus, B-Reel, Fjord
HOW I WORK
I do not believe in a one-size-fits-all design process. Organizations operate with different goals, constraints, and levels of complexity. My role is to shape the right approach for the challenge and not impose a rigid framework.
ESSENTIALS
Goals: Start by defining what success actually looks like, beyond vague language.
Users: Define key use cases across both end users and internal teams, including how people think, work, and make key decisions.
Insights: Draw inspiration from the landscape from within and outside the category.
CREATING
New Products: Aim for a 'Most Lovable Product' that is focused, intentional, and designed to earn trust, paired with a feasible roadmap.
Redesigns: Address the problems holistically by uncovering the issues across usability, functionality, technology, and business constraints.
Experiential: Translate strategy into clear, purposeful design decisions.
Testing & Iteration: Validate direction, surface blind spots, and ensure we’re prioritizing what truly matters.